Frequently Ask Questions

We need personal info such as name and address to make the shipping process easier. We also ask for email address so that we can send you a conformation mail once your order is confirmed.

Absolutely! Our website is protected with SSL security software that seals the information within the moment you submit it.

No, consumers can place an order without a prescription on our website provided they are aware of the medication needed to treat their ailment.

You can pay via credit/debit cards, bank transfer, MasterCard, Visa, and also through virtual wallets such as PayPal

To ensure better privacy protection, we practice using an offshore payment processor. There won't be any reference of the website or the bought item. We will send an email confirmation with the descriptive name attached after the payment has been completed.

Yes, orders may be cancelled prior to payment. Order cancellation is not possible after payment has been processed.

Every order is carefully packaged to ensure client trust. No hint of what is within the package will be made, and confidentiality is always maintained.

If your order doesn't come within the suggested window of time, please email us or get in touch with our customer service team to let us know. When necessary, we will resend the order and ask for an urgent status update.

Indeed, we never close our 24-hour pharmacy. Simply contact us or pick up the phone and speak to one of our customer care experts anytime of the day or night. You can also connect with the customer care team through email communication.